Return and refund Policy

Free contests and queens:
- The prize will be withheld a month after its date without using the coupon
- The prize is withheld if it is not received by the customer at the time agreed by the shipping companies
Cancelling order
Who did not change his mind?
We fully understand that you have changed your mind. Simply call customer service at 0508907000
We will work hard to assist you provided that the order has not already been fulfilled.
In the event that the order is canceled after execution, the cancellation will be treated as a refund.
- In the interest of your safety, a check does not allow the return or replacement of products sold in the event of safety and conformity of the request with the specifications of the purchase.
- If the goods do not meet the specifications of the purchase, it will be returned on condition that the products are not opened and used.
- In case of damage, we will compensate and return the damaged goods, provided we inform the customer service within 72 hours.
- Shipping value is calculated in addition to the return value and processing fees of 100 riyals, deducted from the refund amount
The lenses can never be retrieved or replaced
-if order not collected by customer from the shipping company and returned 100 riyals will be deducted from the amount

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